SharePoint Support Services

"Enaviya Technologies provide SharePoint development services like implementation, customization, enhancements, upgradation, migration, support, branding & designing, SharePoint Business Intelligence (BI) and integration with existing applications."

SharePoint Software development companyRated 5 / 5 for SharePoint Software Development Services by 300+ Enaviya Technologies customers on 3,000+ Projects.

SharePoint Software/Application Supports

With our services, it is possible for the client to log and track Microsoft related issues and contact our experts for the solutions.

Our support services works in accordance with ITIL (Information Technology Infrastructure Library). We follow an established escalation process from Level 1,Level 2,Level 3, where Level 1 2 3 are Help Desk Engineer, Share point Administrators and Share point developers and Infrastructure Specialists respectively. Any type of issue can be escalated to the Senior Share point consultant if it is necessary.

SharePoint Supports Features

  • Issues are measured against Service Level Agreement (SLAs) where the improvement of systems and processes is the implicit aim.
  • Using 3 tier support methodologies we provide SharePoint help desk services to its customers, who includes on-going monitoring and administration of SharePoint platform.
  • We also ensure that the platform is meeting the business needs in an efficient and organized manner by conducting periodic health checks.
  • We provide 24x7 monitoring and support services using its global delivery model through a large talent pool of experienced SharePoint support engineers
  • We have robust knowledge capturing mechanism and a training methodology that ensures quick turnarounds as per the SLA's.
  • Information Security is well defined that are externally audited
  • We ensure all the on and offshore services are secure and efficient.

The business supports services on sharepoint that Enaviya provides are:

SharePoint Security Model Supports & Services

Our complete, translucent and cost effective sharepoint security software solution help users improve threat management and monitoring capabilities, driving compliance and achieving security efficiencies.

Document Management Microsoft SharePoint Software

We allow you on governing the practice both of documents mangers and of any person who creates or uses document in the course of their business activities.

Sharepoint Intranet & Extranet Portal Development

Our application includes enterprise business email, online document management, project management, calendaring contact management tool.

Web Content Management Software

Microsoft SharePoint Web Content Management capabilities help the organization to communicate more effectively with all employees, partners and customers. Easy-to-use functionality to create, approve and publish web content.

Business & Office Process Management System

Our Software support helps you in reducing organizational risks like legal and regulatory; eliminate the hidden cost, incorrect data and other adverse effects.

SharePoint Project & Portfolio Management Application

We provide a methodical approach to planning and guiding project processes from start to finish by using established principles, procedures and policies.

Sales Lead & Tracking Management System

Our methodologies, systems, and practices designed to generate newpotential business clients, generally operated through a variety of marketing campaigns or programs.

Contacts Management System on SharePoint Online

Enaviya deals with the important task of managing your contacts, organizations, partners, vendors and suppliers.

Customer Request Supports & Service Management System

We provide you a 360 degree view of customer-helping to improve customer satisfaction, attract new customers, and lower service costs

Community Forums & Discussions Board Development

We provide award-winning tools and services that help you in maximizing your business solutions. We promise you to answer and resolve your inquiry in dependable, timely manner.